Nexus Nails and SPA Privacy Policy

Last Revised: November 13, 2020

Nexus Nails and SPA cares deeply about the privacy of its visitors and users. To that end, this Privacy Policy (“Privacy Policy”) describes how Nexus Nails and SPA., collect, use, and share your Personal Information, as well as an explanation of the data rights you may have in that Personal Information. This Privacy Policy applies to all Nexus Nails and SPA users, including unregistered visitors and registered users (collectively, “Users”, “you”, or “your”), and to our website, and related services. This Privacy Policy is not intended to override any rights you may have under other applicable data privacy laws.

Prior to accessing or using our website, please read this policy and make sure you fully understand our practices in relation to your Personal Information. If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our Services. If you have any questions or concerns regarding this policy, please contact us at privacy@nxnails.com.

Users Information:

To provide you the Services offered through our website, we must collect Personal Information relating to an identified or identifiable natural person (“Personal Information”). We collect Personal Information you provide us, from your use of our website, and from other sources. Here are the types of Personal Information we collect about you:

  1. Information you provide us. When you register for our website, create an appointment for any of our Services, and when you contact us directly by any communication channel (e.g., Text, Phone, emails), you may provide us Personal Information, such as name, email address, phone number, payment information, the information you include in your communications with us.   

  2. Information we collect when you use our website. When you visit, and/or use our website, we may collect aggregated usage Personal Information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services we provide, session heatmaps and scrolls, non-identifying Personal Information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language, and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc

  3. Information we collect from other sources. We may receive Personal Information about you from third-party sources, such as social media platforms, when you log-in or sign-up using your social media account, we may receive Personal Information from that service (e.g., your username, basic profile Personal Information) and in some cases, advertising and marketing partners in order to monitor, manage and measure our ad campaigns.

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Why do we collect such Personal Information:

We use your Personal Information for the following purposes:

  1. To provide and operate our Services

  2. To provide our Users with ongoing customer assistance and technical support

  3. To be able to contact our Users with general or personalized service-related notices and promotional messages 

  4. To help us to update, expand and analyze our records to identify new customers

  5. To facilitate, sponsor, and offer certain contests, events, and promotions, determine participants’ eligibility, monitor performance, contact winners, and grant prizes and benefits

  6. To create aggregated statistical data and other aggregated and/or inferred information, which we or our business partners may use to provide and improve our respective services

  7. To provide you with professional assistance, only upon your request

  8. To enhance our data security and fraud prevention capabilities, and to comply with any applicable laws and regulations.

How we share your Personal Information

We may share your Personal Information with service providers and others (or otherwise allow them access to it) in the following manners and instances:

 

Third-Party Service Providers: Nexus Nails and SPA has acquired the services of a selected group of service providers, whose services and solutions complement, facilitate, and enhance our website. These include hosting and server co-location services, communications, and content delivery networks (CDNs), data and cybersecurity services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution, and monitoring services, session recording and remote access services, performance measurement, data optimization, and marketing services, content providers, and our legal and financial advisors (collectively, “Third Party Service Provider(s)”).

Nexus Nails and SPA may share the following categories of Personal Information with Third-Party Service Providers for a business purpose:

  • identifiers, including name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, or other similar identifiers

  • commercial information, for example, information regarding products or services purchased, obtained or considered

Law Enforcement, Legal Requests, and Duties: Nexus Nails and SPA may disclose or otherwise allow access to your Personal Information pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have a good faith belief that the law requires us to do so, with or without notice to you.

Protecting Rights and Safety: Nexus Nails and SPA may share your Personal Information if we believe in good faith that this will help protect the rights, property, or personal safety of Nexus Nails and SPA, any of our Users, or any member of the general public, with or without notice to you.

Social Media Features and Framed Pages: Our Services include certain Social Media features, widgets, and single sign-on features, such as the “Facebook Connect,” “Google Sign-in,” “Facebook Like”, or “Share this” button or other interactive mini-programs (“Social Media Features”). These Social Media Features may collect certain Personal Information such as your IP address or which page you are visiting on our Website and may set a cookie to enable them to function properly. Social Media Features are either hosted by a third party or hosted directly on our Services. Your interactions with these third parties’ Social Media Features are governed by their policies and not ours.

In addition, our Services may enable you to share your Personal Information with third parties directly, such as via page framing techniques to serve content to or from Third-Party Service Providers or other parties, while preserving the look and feel of our Website and Services (“Frames”). Please be aware that if you choose to interact or share any Personal Information via such Frames, you are in fact providing it to these third parties and not to us, and such interactions and sharing are governed by those third parties’ policies and not ours.

The collection, processing, and use of information are transferred to and processed by Wix on behalf of Nexus Nails and SPA.

Your Personal Information may be shared internally within the family of companies of Wix, for the purposes described in this Privacy Policy. For example, we may share your Personal Information with Wix.com Inc., our US-based subsidiary, in the course of facilitating and providing you with our Services.

In addition, if Nexus Nails and SPA or any of its affiliates undergo any change in control, including by means of merger, acquisition, or purchase of substantially all of its assets, your Personal Information may be shared with the parties involved at that time.

The Personal Information may be shared solely in accordance with this policy.

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Where do we store your Personal Information?

Third-Party Service Providers that store or process your Personal Information on Nexus Nails and SPA behalf are contractually committed to keep it protected and secured, in accordance with industry standards and regardless of any lesser legal requirements which may apply in their jurisdiction.

Users’ Personal Information may be stored in data centers located in the United States of America, Ireland, Japan, and Israel by our service provider. Our service provider may use other jurisdictions as necessary for the proper delivery of our Services and/or as may be required by law.

Communications from Nexus Nails and SPA

We may use your Personal Information to send you promotional content and messages by e-mail, text messages, notifications within our platform, marketing calls, and similar forms of communication from Wix or our partners (acting on Nexus Nails and SPA behalf) through such means.

If you do not wish to receive such promotional messages or calls, you may notify Nexus Nails and SPA at any time or follow the “unsubscribe” or STOP instructions contained in the promotional communications you receive.

Your rights in relation to your Personal Information

Nexus Nails and SPA agrees that it is imperative that you have control over your Personal Information. Pursuant to privacy regulations worldwide, Nexus Nails and SPA is taking steps to enable you to request access to, receive a copy of, update, amend, delete, or limit the use of your Personal Information.

Before fulfilling your request, we may ask you for additional information in order to confirm your identity and for security purposes. We reserve the right to charge a fee where permitted by law (e.g. if your request is unfounded or excessive).

You have the right to file a complaint with your local supervisory authority for data protection (but we still recommend that you contact us first).

Please note that permanently deleting your Nexus Nails and SPA account erases all of your Personal Information from Nexus Nails and SPA databases. After completing this process, you can no longer use any of your Nexus Nails and SPA Services, your account, and all its data will be removed permanently, and Nexus Nails and SPA will not be able to restore your account or retrieve your data in the future. If you contact our support channels in the future, the system will not recognize your account and support agents will not be able to locate the deleted account.

If you are a California resident using the Services, the California Consumer Privacy Act (“CCPA”) may provide you the right to request access to and deletion of your Personal Information.

We do not discriminate based on the exercise of any privacy rights that you might have under this Section.

Nexus Nails and SPA does not sell user Personal Information to third parties for the intents and purposes of the CCPA. 

Nexus Nails and SPA Processor is (Wix) and our processor may collect, store, and process certain Personal Information of our Users, solely on our behalf and at our direction. For such purposes, (Wix) serves and shall be considered as a “Service Provider” and not as the “Business” (as both such capitalized terms are defined in the CCPA. (Wix) does not and will not sell our customers’ Personal Information.

Users of the Services who are California residents and under 18 years of age may request and obtain removal of content they posted by emailing us at  privacy@nxnails.com. All requests must be labeled “California Removal Request” on the email subject line. All requests must provide a description of the content you want to be removed and information reasonably sufficient to permit us to locate that content. We do not accept California Removal Requests via postal mail, telephone, or facsimile. We are not responsible for notices that are not labeled or sent properly, and we may not be able to respond if you do not provide adequate information. Please note that your request does not ensure complete or comprehensive removal of the material. For example, materials that you have posted may be republished or reposted by another user or third party.

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Questions and Complaints

If you have any questions or concerns about our collection, use, or disclosure of Personal Information, or if you believe that we have not complied with this Privacy Policy or applicable data protection laws, please contact us – our details are set out at the end of this Privacy Policy.

Our Data Protection Officer team will investigate the complaint and determine whether a breach has occurred and what action, if any, to take. We take every privacy complaint seriously and will make all reasonable efforts to resolving your complaint promptly and in accordance with applicable law. 

You can file a complaint with your local supervisory authority for data protection at any time, however, we recommend that you contact us first so we can try to resolve it.

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Data Retention

We may retain your Personal Information for as long as your User Account is active, as indicated in this Privacy Policy, or as otherwise needed to provide you with our Services.

We may continue to retain your Personal Information after you deactivate your User Account and/or cease to use any particular Services, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding our Users, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests.

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Security

On Behalf of Nexus Nails and SPA, our hosting service provider has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic, and procedural measures. Among other things, we offer HTTPS secure access to most areas on our Services; the transmission of sensitive payment information (such as a credit card number) through our designated purchase forms is protected by an industry-standard SSL/TLS encrypted connection, and we regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification. We also regularly monitor our systems for possible vulnerabilities and attacks and regularly seek new ways and Third-Party Services for further enhancing the security of our Services and protection of our Visitors’ and Users’ privacy.

Regardless of the measures and efforts are taken by Nexus Nails and SPA, we cannot and do not guarantee the absolute protection and security of your Personal Information, or any other information you upload, publish or otherwise share with Nexus Nails and SPA or anyone else. We encourage you to set strong passwords for your User Account and User Website and avoid providing us or anyone with any sensitive Personal Information of which you believe its disclosure could cause you substantial or irreparable harm.


Furthermore, because certain areas on our Services are less secure than others (for example, if you browse to a non-SSL page), and since e-mail and instant messaging are not recognized as secure forms of communications, we request and encourage you not to share any Personal Information on any of these areas or via any of these methods.

If you have any questions regarding the security of our Services, you are welcome to contact us at privacy@nxnails.com.

Third-Party Websites

Our Services may contain links to other websites or services. We are not responsible for such websites’ or services’ privacy practices. We encourage you to be aware when you leave our Services and to read the privacy statements of each and every website and service you visit before providing your Personal Information. This Privacy Policy does not apply to such linked third-party websites and services.

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Updates and interpretation

We may update this Privacy Policy as required by applicable law, and to reflect changes to our Personal Information collection, usage, and storage practices. We encourage you to periodically review this page for the latest information on our privacy practices. Unless stated otherwise, our most current Privacy Policy applies to all information that we have about you.

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Use of Cookies!

 

What is a Cookie?

A cookie is a small file of letters and numbers downloaded on your computer when you access certain websites. In general, cookies allow a website to recognize a user’s computer.

The most important thing to know about Nexus Nails and SPA cookies is that they make our website a bit more user-friendly, for example, by remembering site preferences and language settings.

Why does the Nexus Nails and SPA use Cookies?

We use these cookies and other similar technologies for several purposes, including:

  • Keeping you signed in

  • Keeping your preferences

  • To provide you with the service you chose to receive from us

  • Understanding how you use our website

  • To monitor and analyze the performance, operation, and effectiveness to improve our site

  • To understand and improve the impact of our marketing campaigns

  • For security needs and fraud-protection purposes and to identify and prevent cyber-attacks

Cookies that are used by Nexus Nails and SPA should be divided into two types:

  • “First-party Cookies” - Cookies that are placed by Nexus Nails and SPA Web Hosting Service Provider

  • “Third-party Cookies” - Cookies that are placed and used by third-party companies, which are Wix’s or Wix's partners

It is important to note that Nexus Nails and SPA cannot access third-party cookies, nor can other third-party organizations access the data in the cookies we use on our website. Wix doesn't allow third parties to use the cookies for any purpose other than those described in the next sections.

Duration:

Depending on their function, Cookies may have different durations. There are session cookies and persistent cookies:

  1. Session cookies only last for your online session. It means that the browser deletes these cookies once you close your browser.

  2. Persistent cookies stay on your device after the browser has been closed and last for the period of time specified in the cookie.

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Categories:

 

The cookies used on our website fall into one of four categories: 

  1. Essential Cookies let you move around the website and use essential features like secure and private areas.

  2. Analytic Cookies let us understand how you use our website (e.g., which pages you visit), provide statistics on how our website is used, and improve the website by identifying any errors and performance issues.

  3. Functional cookies are cookies used to remember choices users make to improve their experience (e.g., language).

  4. Marketing cookies are used to collect information about the impact of our marketing campaigns performed on other websites on users and non-users.

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Please click here to receive information about the type, categories, purpose, and duration of cookies placed by Wix and Third-Party Service Providers.

 

Cookies on sites built using Wix Platform

 

If you want to have more information about cookies used on websites built using the Wix platform, click here.

 

To find out more about cookies, including how to see what cookies have been set and understand how to manage, delete, and block them, visit www.aboutcookies.org or www.allaboutcookies.org.

It is also possible to stop your browser from accepting cookies altogether by changing your browser’s cookie settings. You can usually find these settings in your browser's “options” or “preferences” menu.

Please note that deleting our cookies, disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our Services or otherwise adversely affect your user experience.

The following links may be helpful, or you can use the “Help” option in your browser.

To opt-out from and prevent your data from being used by Google Analytics across all websites, check out the following instructions: https://tools.google.com/dlpage/gaoptout.

We encourage you to periodically review this page for the latest information about cookies set by Us or by our hosting provider.

Contacting us

If you have any questions about this Privacy Policy or wish to exercise any of your rights please reach out at privacy@nxnails.com. We will attempt to resolve any complaints regarding the use of your Personal Information in accordance with this Privacy Policy.

You may also contact us by mail at:

 

Attn: Privacy Policy

960 N Tustin St Ste # 144

Orange, Ca 92867